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Thank the People Who Help You

Posted by CreateSpaceBlogger on Jul 16, 2014 5:24:32 AM

Some time ago, an author I know started a special project involving one of his books. It was a fairly ambitious project that required substantial funds...funds he didn't have. He started an online campaign to raise the money. I jumped onboard because I was excited by his entrepreneurial spirit. I alerted my social networking circles about the project, blogged about it, and I even donated a small amount of money.


The first communication I got from the author after my efforts to spread the word was a plea for more help. It wasn't even a plea directed to me personally, but a mass email that included many recipients. I was a little disappointed that a personalized thank you hadn't been sent to me. It's not that I think I'm special and merit acknowledgment for my contribution to his fundraising campaign. On the contrary, I assumed everyone would get a one-on-one thank you. I'm guessing since I didn't receive one nobody did.


I shrugged the first slight off and gave the author the benefit of the doubt. A thank you was coming. I would just have to wait a few more days. I was wrong. The next communication was another plea for help. The one after that was another plea for help.


The long and short of the story is I lost my enthusiasm for his project. I stopped checking in on his fundraising campaign. His emails even now are skimmed and deleted. I have no idea if the project succeeded. I'm not invested in it for one very small reason: I wasn't thanked for doing my part.


There's a useful lesson in this example. If you're going to start a fundraising project of any kind, be appreciative for the help you receive, and don't do it in a mass email. Take the time to contact all your contributors personally and thank them for helping you. It can go a long way in keeping them excited and engaged.


-Richard Contributors/RidleyHeadshot_blog.jpg

Richard Ridley is an award-winning author and paid CreateSpace contributor.

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2,306 Views Tags: self_publishing, authors, marketing, promotion, writers

Jul 16, 2014 5:50 AM Mooncat    says:

As a manager I have this quote ' Praise is like sunlight to the human spirit; we cannot flower and grow without it.'


Not saying thank you does so much damage.


I have dedicted my first book to Jayne Mundy who is my inspiration and cannot thank her enough. Now it will be in print forever!

Jul 16, 2014 10:27 AM AlanXJ    says:

Agreed.  This is a very important thing to do! 

Jul 17, 2014 11:08 AM WhyIsARaven    says:

I think you're spot on about the ways we thank people that make our writing communities, however close to home or anonymous.

... to that end, it would be fitting if the CreateSpace platform could do one small thing and recognise the efforts of its longest standing members. I mean those folk who provide the free customer service via the forum boards, and which plays a major part in taking newcomers through the CS publishing process.

There are increasing problems with moderation and spam on the forum; some of the forum's longest-standing and most experienced members are leaving because they receive no 'thanks' - and they're not even looking for thanks, but simply a way to continue to be included in the forum and not be penalised for providing unpaid customer service.

I'd like to think CS will get involved in the forum, starting with a response to the current threads on this matter.

Fingers crossed.