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170 Views 0 Replies Last post: Nov 20, 2017 12:40 PM by bkVn RSS
Level 0 1 posts since
Sep 6, 2012
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Nov 20, 2017 12:40 PM

Missing royalties

I discovered that Neilsen Bookscan indicates about 20 % more sales than I received royalties for over the past year. Apparently, I only rec'd royalties for books sold directly through Amazon. I rec'd an unsatisfactory answer to my query to Createspace. If Createspace is printing my book and sending it to outlets other than Amazon shouldn't I receive royalties for those books too? Who do I contact to find out what happened? Createspace said I could look at the unreported books for a code and send an inquiry. back to them. Now, how can I find out who bought the books that I didn't get a royalty on so I can submit the code? I don't know who is buying my books! Any ideas how I can get my missing 20% of royalties?

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