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693 Views 9 Replies Last post: Dec 21, 2017 10:56 AM by YumYum RSS
Level 0 6 posts since
Jun 16, 2009
Currently Being Moderated

Dec 5, 2017 9:02 PM

CS sales reporting

Is anyone else experiencing slow or non-existent sales reporting? I suspected that my Amazon sales were not showing up on CS and to be sure, I purchased two books - three days ago - from the Amazon site. Sure enough, they have yet to appear on CS. Should I go ahead and contact CS now or give it more time?

Level 5 5,218 posts since
Jan 17, 2010
Currently Being Moderated
1. Dec 5, 2017 10:43 PM in response to: CliftonHanger
Re: CS sales reporting

Did you get a notice from Amazon that the two you ordered have shipped? CS reports books when they've printed and shipped them, not when they're ordered. In addition, this is the busiest time of the year for them as far as book production goes. When they are backed up, Amazon will often source through a print partner, which will initially report like an EDC sale (taking up to a couple months to appear in your Dashboard) but will then be corrected to an Amazon sale. This happens every December.

 

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Level 1 68 posts since
Nov 18, 2017
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3. Dec 6, 2017 9:23 AM in response to: CliftonHanger
Re: CS sales reporting

I don't think it's slow. I check my book's position on BS list. If it's position is high it means I sold books (and ebooks) then I check my CS and sure enough the sale appears. It's magic, isn't it?

Level 4 2,550 posts since
Jul 2, 2011
Currently Being Moderated
4. Dec 6, 2017 10:21 AM in response to: YumYum
Re: CS sales reporting

Sometimes orders are printed through a CS printer.  Those are reported quickly.

 

Other times, especially during time of high demand like now, they send the overflow to other printers.  Those royalties take alot longer to report, like a month or two.

 

Be patient, they will appear.

Level 0 13 posts since
Sep 24, 2012
Currently Being Moderated
5. Dec 20, 2017 4:32 PM in response to: CliftonHanger
Re: CS sales reporting

Replies here have helped, as I feel like I am losing my mind. My sales are appearing as only 1/3 of what they were last Christmas, despite plugging hundreds of dollars in Facebook advertising on a page I've built to 24k members, and same members posting photos of my books arriving in the mail.

 

I feel very discouraged, as I also make a bunch of funny promo videos at this time of year, and it seems like a ton of work and expense for nothing. The sales report shows only ONE book sold since last Saturday (it's now Wednesday), when this time last year it was closer to 100. This is my fulltime income, and to see Christmas sales tank is terrifying.

 

And for goodness sakes, how can my book be labeled "Bestseller" on Amazon, when sales are so slow? We have no way of measuring what this term actually means. Does that mean Bestseller in a narrow category?

 

In 2015, Amazon at least posted notices that they had a backlog of orders, so we knew not to worry. But not this year.

Level 4 2,550 posts since
Jul 2, 2011
Currently Being Moderated
6. Dec 20, 2017 5:51 PM in response to: TreasureMe
Re: CS sales reporting

Don't worry.  Stop checking. 

 

There will probably be a big blob of orders showing on your reports mid-February.  It always fun (and a relief!) when they show up.

 

Stacy

Level 1 68 posts since
Nov 18, 2017
Currently Being Moderated
7. Dec 20, 2017 10:29 PM in response to: TreasureMe
Re: CS sales reporting

u should work for salvation army during the cristmast as a bell ringer. they pay u weekly and its fun. u meet a lot of people. u can even promote ur book and put food on the table. they also give u yummy donuts and coffee in the morning. they good people.

Level 0 13 posts since
Sep 24, 2012
Currently Being Moderated
8. Dec 21, 2017 10:40 AM in response to: YumYum
Re: CS sales reporting

I'm not sure if your reply is the darkest sarcasm, but I have no desire to work for a rightwing extremist church that shoves religion down impoverished peoples' throats, persecutes gays and receives immense grants from the government. And does not have to report their massive income to us. I do not appreciate you using a writers' forum for your religious-political ends. SA "officers" make a minimum of $150k annually, while people cannot get services from them unless a social worker signs a contract guaranteeing the government will reimburse their church. Tax free.

 

I am a professional writer. I do not solicit donations for scams, for minimum wage and a freaking donut. Oh wait, in Canada the bell ringers do not even get paid. They're just guilted into it for a meal or two.

Level 1 68 posts since
Nov 18, 2017
Currently Being Moderated
9. Dec 21, 2017 10:56 AM in response to: TreasureMe
Re: CS sales reporting

i guess ur salvation army is different then mine. in california most male officers are gay and female officers are lesbo. do u think they are left winged? also their donut is really good. white round shortbread kind covered with powder sugar. mmm

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