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408 Views 2 Replies Last post: Dec 7, 2017 7:49 AM by Lighthouse24 RSS
Level 0 1 posts since
Nov 25, 2017
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Dec 6, 2017 10:05 PM

Problems with viewer

I uploaded both a cover and interior pages. The system tells me there is a problem but I can't get the viewer to work.  Nothing works.  This so stupid. I want to review the work but can't do it.  It is a flash issue. I have turned it on so that createspace can run flash. Still nothing.  I have tried different browsers and both chrome and edge.  I want to know what works! So frustrating.

Level 3 444 posts since
Oct 16, 2014
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1. Dec 7, 2017 7:20 AM in response to: Stoneturner
Re: Problems with viewer

I want to know what works!

Linux and Firefox.

Level 5 12,995 posts since
Aug 22, 2008
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2. Dec 7, 2017 7:49 AM in response to: Stoneturner
Re: Problems with viewer

Also (on Windows systems, at least) it's my understanding that you can end up with conflicting versions of Flash Player installed (because some browsers use the active_x and some use the plug-in). You might try downloading the Uninstall Flash Player program, running that, and then reinstalling just the (latest) version of Flash needed for the browser you intend to use (e.g., the Flash Player plug-in for Firefox).

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