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358 Views 5 Replies Last post: May 15, 2018 8:48 AM by Lighthouse24 RSS
Level 0 4 posts since
Jan 29, 2018
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May 15, 2018 6:50 AM

Kindle not downloading in Norway

Hi

 

 

Just just hit a message from friend who can't download my book in Norway, though I've gone through Amazon and expanded distribution. Anyone know why? Thank you.

Level 5 5,629 posts since
Jan 17, 2010
Currently Being Moderated
1. May 15, 2018 7:00 AM in response to: smith18
Re: Kindle not downloading in Norway

This forum is for CreateSpace, which only handles paperback books. You'd be better off contacting Kindle Direct Publishing (KDP) Customer Support through your KDP Dashboard.

 

Sarah
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http://sleepingcatbooks.com
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Level 5 12,994 posts since
Aug 22, 2008
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2. May 15, 2018 7:06 AM in response to: smith18
Re: Kindle not downloading in Norway

There could be a number of reasons why, but adding to Sarah's comment, if a customer purchased a Kindle ebook from Amazon and is unable to download it, that customer should contact Amazon through his/her account. Amazon is very responsive to customer issues like this. They are far less responsive to inquiries and concerns that come from suppliers, vendors, publishers, authors...

Level 5 12,994 posts since
Aug 22, 2008
Currently Being Moderated
5. May 15, 2018 8:48 AM in response to: smith18
Re: Kindle not downloading in Norway

I think readers in Norway can only purchase Kindle ebooks from Amazon.com (not the .uk, .de, or other Amazon sites).

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