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CreateSpaceKate Representative 369 posts since
Nov 5, 2007
Currently Being Moderated

Jun 10, 2009 1:59 PM

Welcome, New Community Members!

Many new authors, filmmakers and musicians have joined the CreateSpace Community, so we wanted to take a moment to welcome you, invite you to engage and thank those of you who have been active participants.

 

The Community is here to help you interact with peers through networking, making connections, getting answers to your questions and showing off your expertise. To get the most from your Community experience, complete your Profile and introduce yourself! In your Profile, you can include your areas of expertise, links to your projects, upcoming events and your picture. You can also let the Community know up-to-date information about where you are with your project by filling in your Status. When you introduce yourself, let us know who you are and what kind of project you are working on. Don't be shy!

 

As you explore the Community, get to know your fellow members - we've found them to be very friendly, professional and helpful. Hover over any Nickname to see a person's recent activity and a little more about them. Click on the Nickname to see a member's entire profile. If the member you are interested in learning more about doesn't yet have a profile, you may consider sending a Private Message to connect directly with him or her.

 

Just like that, you are a Community contributor - so share the wealth and invite others to join! You may know someone else who is working on a project who could benefit from connecting with the experts in the Community. Even if your friend isn't ready to publish, he or she will find great information about creating content, encouragement and plenty of opportunities to provide feedback in the Community.

 

The backbone of the Community is the support and activity that you generate. Thanks for making the Community a helpful and successful tool for authors, filmmakers and musicians. We want you to get the most out of the Community, so let us know if you have any feature requests or feedback that will help us enhance your experience.

 

For those of you who have had success in the Community, any tips or suggestions for a newcomer?

Level 0 4 posts since
Jan 22, 2009
Currently Being Moderated
1. Jul 9, 2009 12:43 PM in response to: CreateSpaceKate
Re: Welcome, New Community Members!

thanks for the invite see me at myspace.com/thestreetprinceopal

jus released WWJD HIP HOP BOOKS AND CD'S!

Level 0 14 posts since
Aug 16, 2008
Currently Being Moderated
2. Jul 12, 2009 10:19 AM in response to: CreateSpaceKate
Re: Welcome, New Community Members!

We have been with CS for almost a year. We are a small publisher but have 26 books up on CS. Overall, our experience has been postive. It would be nice if there were actual reps you could contact when problems arise. For example, all of our books disappeared this weekend. They are not on our dashboard and all of our E-Store books are on hold. We do not know what happened. Just submitting a support ticket when our whole business is shut off does not seem quite right. Like I said, we have been pleased with CS. We have been approved for LighteningSource but have felt CS was cheaper and in some respects, better. But I think dealing with those who use CS for more than a couple of books in a more personal way would be nice. I am sure this issue will be resolved.

Level 5 15,645 posts since
May 4, 2008
Currently Being Moderated
3. Jul 12, 2009 4:35 PM in response to: PDHarris
Re: Welcome, New Community Members!

You'll be pleased to know that CS have (or are in the process of implementing) Enterprise Accounts that offer just such a service for small publishers with over 20 titles. Look up Enterprise Accounts in the Help section for more info.

Level 0 14 posts since
Aug 16, 2008
Currently Being Moderated
4. Jul 13, 2009 4:48 AM in response to: lipmag
Re: Welcome, New Community Members!

I cannot find anything in the Enterprise section that descriges the benefits of the program over CS. Further, if you hit set up account-it says to deal with your Account manager-but we do not have one. There is a $39 set fee/book-what is the benefit derived?

Level 5 15,645 posts since
May 4, 2008
Currently Being Moderated
5. Jul 13, 2009 5:05 AM in response to: PDHarris
Re: Welcome, New Community Members!

The $39 fee is the Pro Plan, which is waived for Enterprise Publishers (EPs) until the end of 2009. All CS members have access to the Pro Plan, which is an optional one-off fee per title that reduces the production cost of each book and increases your royalties. However, as the printing fees listed on the EP page are the Pro Plan prices, it appears that you have to get Pro Plan for all books published under an EP account.

 

Any other fees listed are exactly as described. EPs can submit hard copies of their books which CS will scan and convert to a digital format ready for printing. Regular CS members cannot access this feature.

 

Other than having a account manager, there are no further distinct benefits to getting an EP account (yet, or that I know of). However, as having a account manager is what you were asking about above, I thought it relevant to point out this option to you.

 

To get an EP account you have to send a request to CS through the regular Customer Service email form.

Level 0 14 posts since
Aug 16, 2008
Currently Being Moderated
6. Jul 13, 2009 5:39 AM in response to: lipmag
Re: Welcome, New Community Members!

I see, thanks. Yes, we have used ProPlan on our better selling titles. Yeah, could a rep now, all of our books disappeared from our dashboard this weekend. It says we have no titles. hHve not heard back from our support ticket yet, so a real person would be nice about now.

When you say Customer service-do you mean a support ticket? Not sure I see any Customer Service address.

I really appreciate your response.

Level 0 1 posts since
Jun 30, 2009
Currently Being Moderated
7. Jul 13, 2009 1:26 PM in response to: CreateSpaceKate
Re: Welcome, New Community Members!

Thanks for the invite www.littleredpictures.com

Level 5 15,645 posts since
May 4, 2008
Currently Being Moderated
8. Jul 13, 2009 2:32 PM in response to: PDHarris
Re: Welcome, New Community Members!

Yes, I mean send them a support ticket

Level 0 3 posts since
Jul 20, 2009
Currently Being Moderated
9. Jul 21, 2009 5:48 AM in response to: CreateSpaceKate
Re: Welcome, New Community Members!

Help! Im new and want to know what do I do next. I want to have my poetry up for sale.

Level 0 93 posts since
Nov 25, 2008
Currently Being Moderated
10. Jul 21, 2009 4:54 PM in response to: CreateSpaceKate
Re: Welcome, New Community Members!

CS being part of Amazon.  On Amazon site Look Inside Participation, what does this sentence mean?

 

NOTHING HEREIN SHALL ACT TO RESTRICT OR OTHERWISE LIMIT ANY RIGHTS AMAZON.COM MAY HAVE TO REPRODUCE, DISPLAY, DISTRIBUTE AND USE TITLE AS PROVIDED UNDER APPLICABLE LAW AND ANY PERMISSION FROM YOU.

 

DOES THIS MEAN AMAZON ARE PRINTING BOOKS AND SELLING WITHOUT PAYING THE AUTHOR.

 

I've yet been answered on way or the other.

 

Thanks

Level 0 19 posts since
Jul 7, 2008
Currently Being Moderated
11. Jul 21, 2009 11:53 PM in response to: Determined
Re: Welcome, New Community Members!

If you have done your work on MS Word, it's easy to do. If you haven't, well what can I say. Let everybody know what you have typed your work on.

 

In MS Word, make sure you use a common type face e.g., Times Roman, Palatino, Ariel. They work the best for conversion over to PDFs. Other faces, may have a problem.

 

Once you have set up your format, save, and convert to PDF. Then it's ready to go.

Level 0 1 posts since
Jan 4, 2010
Currently Being Moderated
12. Feb 16, 2010 7:12 AM in response to: CreateSpaceKate
Re: Welcome, New Community Members!

I am so new, that I'm lost.  I have selected a cover, but now can't find how to get there.  I have filled out my dashboard, but am presented each time to a new, empty one with my book title. I am lost.  and can't find out what I am doing stupid.  Is there some place Texas Larry can find a step by step diagram that I can look at, follow and make progress for my title "Sinatra's Little Casino"?

Level 3 516 posts since
Oct 12, 2008
Currently Being Moderated
13. Feb 18, 2010 2:13 PM in response to: lipmag
Re: Welcome, New Community Members!

Thought I'd follow up on lipmag's note to add a little more info abut the enterprise accounts. We currently have 60 title on CS and recently switched to the enterprise plan. The big difference is that under the enterprise plan you are really treating CS as a POD printer rather than a complete publishing platform. As the help files indicate, the pricing for black-and-white paperbacks is 1.2 cents per page plus 85 cents for the cover. A 100 page book will run $2.05 per copy with no setup fee (it's waived through 2010) versus $3.66 on the standard plan or $2.15 on the Pro plan (plus $39 setup).

 

For the most part, pricing is very close, if not identical, to Pro plan for books of 150 pages or more. My publishing company produces books written by kids, which tend to be smaller than 100 pages. My average book length is 60 pages, which is priced at $2.15 for the Pro plan (plus setup) or $1.57 under the enterprise option with no setup. Baker and Taylor offers very similar pricing, though they do have a $35 setup fee.

 

You get a smaller cut of an Amazon sale with the enterprise option; under the Pro plan CS takes a 40% cut, but it is 55% for enterprise sales (which is a more typical discount for a distributor relationship). It's very similar to offering 40% to your wholesaler and 15% to your distributor. You can of course choose not to sell on Amazon through CS if you wish.

 

You do get access to an account manager. My impression is that there's a small team at CS who handle these accounts. There's also an option to provide title setup information electronically rather than filling in a form on the CS web page for setting up multiple titles.

 

You have to work the numbers for your kind of business. I sell most of my copies at wholesale or through my own online bookstore rather than through Amazon, so my primary concern is to lower my PP&B (paper, printing, and binding) line. Because I typically produce smaller books, the reduced print cost is very attractive. My margin is smaller on an Amazon sale (we pay royalties on those sales to our authors), but unless I have a runaway best seller I'm not too concerned about the higher discount. I offer a 50% discount to bookstores anyway, so it isn't a huge difference for me.

 

I hope this helps anyone who is considering the enterprise publisher plan. The help files are a little terse, and CS doesn't promote the option much. Bottom line is that if you are just looking for print services it might make sense, depending on your volume and your average title length.

 

Perry

KidPub Press

Level 3 516 posts since
Oct 12, 2008
Currently Being Moderated
14. Mar 10, 2010 6:22 AM in response to: KidPub
Re: Welcome, New Community Members!

I forgot to mention that there are no proofs involved for enterprise accounts. Once the book files are approved by CS, you can start ordering copies, and the book will be processed for Amazon if you've requested it. If you're confident in your PDF, you can reduce the overall process by a week by not ordering a copy to use as a proof.

 

Also, shipping charges appear to be lower, although I haven't been able to quantify the savings yet.

 

Perry

KidPub Press

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