Skip navigation
This discussion is archived

This Question is Answered (go to answer)

2 "helpful" answers available (5 pts)
10,126 Views 5 Replies Last post: Nov 23, 2009 6:33 PM by Seal RSS
Level 0 7 posts since
Nov 9, 2009
Currently Being Moderated

Nov 23, 2009 12:27 PM

eStore thumbnail?

I'm a former BookSurge customer. It's been 10 days since I created my eStore on CreateSpace but the thumbnail area still says "image not available" even though my book has been on sale on Amazon.com (with a thumbnail) for six months. There is no thumbnail area on the estore setup for me to manually insert.Any help appreciated. https://www.createspace.com/1000244714
Level 4 1,381 posts since
Feb 25, 2009
Currently Being Moderated
1. Nov 23, 2009 1:21 PM in response to: Pamela12
Re: eStore thumbnail?
No, there is none since you can't upload your own image and the image usually takes about 7-15 days to appear on the e-store. It it's not there in another 6 working days(weekends and holidays don't count) then contact CS support by e-mail or phone if you're in the U.S. and alert them to this.
Level 5 2,880 posts since
May 5, 2009
Currently Being Moderated
2. Nov 23, 2009 1:28 PM in response to: Pamela12
Re: eStore thumbnail?

This will upset you but shows how fast CS can be. My thumbnail was up a day after ordering my proof, which has not yet arrived or been accepted by me.

http:// https://www.createspace.com/3408167

 

 

Perhaps becuse you were a BookSurge customer they are taking more time to transfer/reassign information? But I agree 10 days is far too long.

Level 4 1,381 posts since
Feb 25, 2009
Currently Being Moderated
3. Nov 23, 2009 1:27 PM in response to: Hetman
Re: eStore thumbnail?

Y'know, I just looked at the book I uploaded last night and ordered the proof today and it's image is up as well. That's weird since they never used to put the images up until after book approval.

 

Since, her book is coming to CS via the Booksurge merger it may go through a different process or they may be backlogged.

Level 5 15,505 posts since
Mar 8, 2009
Currently Being Moderated
5. Nov 23, 2009 6:33 PM in response to: Pamela12
Re: eStore thumbnail?
If your book is silent sorority then it looks like your book cover is up now. Seal

Actions

More Like This

  • Retrieving data ...